Policies + Terms

RETURNS & EXCHANGES

CUSTOM ITEMS

All custom necklaces are FINAL SALE and not eligible for exchange. 

Because each piece is made to order, our small business is unable to cover the production costs for returns or exchanges. That said, your happiness matters to us—please reach out if there’s any issue with your custom piece, and we’ll do our best to make it right.

 

NON- CUSTOM ITEMS

All other items are eligible for EXCHANGE ONLY within 7 days of receiving your order.

To start your exchange, email us at info@allhustleandheart.com with your order number and reason for the exchange.